Careers


We’ve got one goal here at AppliancesDelivered.ie, to make appliance shopping easier for everyone. We’re looking for hard-working team players to help us achieve this goal.

Our team is what counts! We believe that our employees are our most valuable asset and we’re always looking to grow and improve our team. We offer a relaxed, open work environment where you’ll get the chance to have a say in changing a young company from the ground up. Have a good idea? Perfect. We want to hear it. We’re constantly looking for ways to grow and improve and we want you to be an integral part of that.

So if you're interested in working in a fast-paced and collaborative environment check out our open positions below and let us know why you’d be a great fit for our team!

What we Offer


Competitive Salaries – We know you work hard so offer a salary to match the graft!

Employee Referral Program – We trust our staff.  Have a friend who you know would be a great fit for the team? Refer them and earn a bonus.

Engaging Internship Program – Several of our current staff members have come through our great internship programme.

Modern Workspace – Well we do sell appliances! Our workspace and kitchen has plenty of the latest technology for you to enjoy.

Free lunch – We have free lunch every Monday and fresh fruit available every day. Not only that, there's free tea & coffee and we've got the latest machines for making the fanciest coffees.

 

Social – The least we can do is reward you at the end of the week. So from a dartboard to help you have some fun in the office to company sponsored nights out, we’ve got you covered.

Job & Product Training – We’re growing and we want you to grow with us, we offer job and product training year round to help you improve in your role. 

Our Current Vacancies 

Customer Support Agent (Aftersales) 

 

This position will require the successful candidate to provide excellent customer experience to our customers nationwide in Ireland. Your role will combine administrative tasks, inbound call handling, and all-around customer experience assistance while continuing to meet and exceed the demands and SLA requirements of all customers.

 

  • Ensuring quick and effective resolution of all customer queries post purchase and delivery.
  • Liaising with other departments, supervisors and managers in order to provide the customer with required information within SLA.
  • Liaising with the warehouse and transport partners to arrange customer collections, exchanges.
  • Credit assistance: refunds request, investigation checking validity, background and refund reason,
  • Complaint resolution: dealing with telephone & email complaints
  • Problem Solving : uses logic & methods to solve difficult problems with effective solutions; can see hidden problems; looks beyond the obvious and doesn’t stop at the first answers
  • Priority Setting: values time, concentrates his/hers efforts on the more important tasks; gets more done in less time than others

Here’s a few things that we see as critical for someone to be successful in the role:

  • Is cool under pressure; does not become defensive or irritated when times are tough; can be counted on /can handle stress
  • Works well as part of a team, supporting colleagues and helping out willingly when required.
  • Excellent analytical, problem solving and organisation skills
  • Ability to work independently and handle multiple tasks

 

What's in it for you?

  • 20 Holiday days per year
  • Free Lunch on Monday's
  • Free Fresh Fruit daily
  • Free Tea & Coffee