Frequently Asked Questions

How do I buy something?
How does payment work?
How can I contact AppliancesDelivered.ie?
When will my order be delivered?
Where do you deliver?
How much does delivery cost?
What if I miss my delivery?
How can I get rid of my old appliance?
I have changed my mind, how can I return my order?
My order was broken/damaged/not the product I ordered when it arrived. What happens now?
What do I need in order to make a purchase?
Can you post my invoice to me?
Are products or prices different for someone who is buying a product over the phone?
Can I use a discount code when ordering over the phone?
What happens if my appliance is not working?
What do I need to pick up my order at the Click&Collect point?
How does the Price Match Promise work?

 

How do I buy something?

Buying your appliance with AppliancesDelivered.ie is simple. Once you have chosen the product you would like to purchase simply select the ‘Buy Now’ button and proceed to payment.

If you have any questions please contact our Support Team.

How does payment work?

We accept Visa, MasterCard and American Express cards.
Any credit card or debit card method which may be used on the website must have a valid billing address and valid card issuing bank.
We use Stripe as our payment processor which is a secure way of protecting your data online.

How can I contact AppliancesDelivered.ie?

Please visit Contact us

When will my order be delivered?

Maximum delivery time is up to 5 working days depending on your area. For more information please see our Delivery Information

Where do you deliver?

We deliver to anywhere within the Republic of Ireland.

How much does delivery cost?

Delivery costs vary depending on the goods and appliances ordered and are additional to the price of goods listed on the website.

Starting From:

  • American Refrigerators: €34.95
  • Large Kitchen Appliances: €24.95
  • Vacuums/Steam Cleaners: €10
  • Small Appliances: €5

What if I miss my delivery?

You can rearrange delivery online, simply fill in the form to organise it.

How can I get rid of my old appliance?

When delivering a new appliance, please request to take away your old appliance and then we will collect your old one for free and recycle it. Please ensure it is disconnected, clean, dry and ready to go with our driver. In relation to fridge/freezers these must be disconnected, fully defrosted, clean and dry or they will not be collected.

I have changed my mind, how can I return my order?

Please visit our returns page, fill in the form and one of our Support Team Members will be in contact with you to organise the return.

My order was broken/damaged/not the product I ordered when it arrived. What happens now?

Any damaged/broken or incorrect deliveries must be reported to AppliancesDelivered.ie within 24hours from receipt of delivery. Please email [email protected] and include your order reference number and the issue you have or call 01-5312270 where our Support Team will help you.

What do I need in order to make a purchase?

You will need a valid credit or debit card and a valid email address.

If you wish to purchase goods and appliances over the phone please ring 01-5312270 and have the brand, model and any other necessary details to hand, along with your credit/debit card details. Our Support Team will then assist you.

Can you post my invoice to me?

Invoices from AppliancesDelivered.ie will automatically be emailed to you following a purchase. We do not post invoices.

Are products or prices different for someone who is buying a product over the phone?

The price and service will not differ if you choose to buy over the phone or online. Online prices will always be the most update prices and AppliancesDelivered.ie recommend that you check the website for updated prices as these can change regularly.

Can I use a discount code when ordering over the phone?

Yes, you can. Please inform our team that you have a valid discount code before they proceed with processing your repayment. Once payment has been processed it is final.

What happens if my appliance is not working?

If your appliance is not working please firstly troubleshoot your appliance using the user manual in case it is just a common problem that is resolved easily.

If this does not work then contact us at [email protected], or call us on 01-5312270 and our Support Team will help you.

What do I need to pick up my order at the Click&Collect point?

You must provide ALL OF THE following documents at the collection point, when using our Click&Collect Service. Items will only be released to the card holder when the below documentation is shown to a staff member.

      • A copy of your confirmation email.
      • Photo ID (Only your passport and drivers licence will be accepted.
      • Proof of Address (Utility bill or Bank statement)

 

How does the Price Match Promise work?

The AppliancesDelivered.ie Price Match Promise is valid at the time of purchase and depends on a valid offer online.

Please note:

      • The competitor’s item must be an identical model to that advertised on AppliancesDelivered.ie and must be in stock.
      • You must provide a URL to the identical model on the competitor’s website.
      • The price match promise offer does not apply to free items, multiple/bundle offers, negotiated prices/quotes, clearance items or limited stock, purchases made on finance or free delivery.
      • When matching prices we will take into account relevant potential costs i.e. extra taxes and charges.

For more details, please check our Price Match Promise page.

Montpellier 70/30 Integrated Fridge Freezer MIFF700
Iceking 98L White Freestanding Chest Freezer CH1041H
Montpellier 6kg 1200rpm White Integrated Washing Machine MWBI6012
Amica 70/30 Integrated Fridge Freezer BK316.3
Montpellier 5kg 1000rpm White Freestanding Washing Machine MW5100P
Montpellier 12 Place Setting White Integrated Dishwasher MDI600
Beko 500mm Freestanding Electric Cooker BD531AW
Iceking 35L Freestanding Tabletop Freezer TT35AP2
IceKing 130L White Freestanding Undercounter Larder Fridge RHL550AP2
Amica White 700W 20L Freestanding Microwave AMM20M70VP
Amica 39L White Freestanding Tabletop Freezer FZ041.3
Bosch 7kg 1200rpm White Freestanding Washing Machine WAN24100GB
IceKing 120 litre Freestanding Undercounter Fridge with Ice Box RHK551AP2
Amica 7kg White Freestanding Vented Tumble Dryer ADV7CLCW
Iceking 92L White Freestanding Undercounter Fridge RL111AP2
Montpellier 7kg 1200rpm White Freestanding Washing Machine MW7112P
White Knight 7kg Vented White Tumble Dryer WK44A7W
Bosch 6Kg 1200rpm White Freestanding Washing Machine WAB24161GB
Vax Power 5 Cylinder Vacuum Cleaner C85-P5-BE
Montpellier 7kg/5kg 1200rpm White Freestanding Washer Dryer MWD7512P
IceKing 163L White Freestanding Tall Freezer RZ203AP2
Montpellier 50/50 Freestanding Fridge Freezer MS152W
Montpellier 6kg 1000rpm White Freestanding Washing Machine MW6100P
Beko 12 Place Setting White Freestanding 14L Dishwasher DFC04210W
Montpellier 10 Place Setting Slimline Integrated 10.5L Dishwasher MDI450
Iceking 80L Freestanding Undercounter Fridge With Ice Box RK113AP2
IceKing 245L White Freestanding Larder Fridge RL253AP2
Bosch 8kg 1400rpm White Freestanding Washing Machine WAP28378GB
Iceking 80/20 Freestanding Fridge Freezer FF137AP2
Sabichi White Essential Electric Kettle 1.7L 139733
Montpellier 65L Stainless Steel Single Multifunction Oven SFO66MX
Iceking 200Litre Freestanding Chest Freezer CF200W
Iceking 42L White Freestanding Tabletop Fridge TT46AP2
Gorenje 12 Place Setting Integrated 12L Dishwasher GV60110UK
Remington 2000w Ceramic grille hairdryer D3010
PlayStation 4 Console 1TB Call of Duty: Infinite Warfare Bundle PS4
Dyson Cordless Vacuum Cleaner V6
Beko 7kg White Condenser Tumble Dryer DC7112W
General Purpose Fire Extinguisher EI531-SK
Indesit 6kg/5kg 1200rpm Freestanding Washer Dryer IWDC6125
Montpellier 8kg 1400rpm Freestanding White Washing Machine MW8014P
Montpellier 10 Place Setting White Freestanding Slimline 10.5L Dishwasher DW1064P
Montpellier 600mm Solid Plate Electric Hob SP440X
Montpellier 82L White Freestanding Undercounter Larder Fridge MLA48W
Montpellier Built-Under Electric Double Oven MDO70X
Montpellier 500mm Freestanding Electric Cooker MSE50W
Iceking 80/20 Undercounter Fridge Freezer IK2022AP2
Montpellier 12 Place Setting Silver Freestanding 12L Dishwasher DW1254S
Elgento 2000W Steam Iron E22002
Bosch 12 Place Setting Integrated 12L Dishwasher SMV50C10GB