Returns Guarantee

If you are not satisfied with a product or have changed your mind, you can return the goods within a 14 days ‘cooling off’ period from receipt of delivery and receive a full refund.

If you would like to return an order, please click here.

You have the right to cancel your order and return the goods, anytime before and up to fourteen business days starting from the day after the goods are received by you, provided the goods are in perfect condition and the packaging remains in an ‘as new’ state.


You will be responsible for the cost of returning the goods to us. A full refund of the value of the goods will be made upon our receipt of the returned goods.


Please note that goods must not be used. You may unpack goods and appliances to inspect them as you could in a shop however if they are used beyond this point we may only make a partial refund (equal such reduced value) or charge you for the reduction in value relating to your use of the product. Our returns policy is in line with EU directive on returning unwanted goods.